WE ARE RE-OPENING
In line with Government guidance last week we will be resuming operations on Monday the 18th May.
We understand that it is still very important to follow all the guidelines regarding social distancing and hygiene procedures to keep staff and customers as safe as possible and limit any further spread of the virus. Therefore, we have introduced the following procedures until further notice.
Firstly and most importantly, if you or a member of your household feels unwell or has any symptoms please do not come for your appointment, it’s just not worth the risk to others and we understand if you have to cancel and will accommodate you as soon as you are able to travel again.
Our reception and waiting area will be closed to the public. When you arrive please ring the bell and a member of staff will come to you to instruct you where to go and what to do. PLEASE respect the two metre distance rule.
Ordinarily we encourage customers into our workshops to see the tuning and alignment processes in particular. Clearly this will not be possible at the moment so if you are waiting with your car you will have to wait in your tow vehicle if you have trailered your car or wait under the car shelter at the side of the building. Please be prepared if the weather is cold or windy.
Customers often come with friends or colleagues; please do not do this unless it is absolutely necessary.
Staff will have access to PPE including gloves, masks and visors where necessary and all surfaces will be frequently cleaned and sanitised
Cars and keys will be sanitised before returning them to customers
Payment can be made by BACS or debit/credit card over the phone prior to collecting your car or parts. (No Cash Payments)
During the lockdown we have had lots of enquiries and have a backlog of cancelled bookings to work through so we know there is a demand for our services. If everyone follows the guidelines and behaves in a responsible manner then I am confident we can keep our business alive, our staff employed and our customers happy. #staysafe